Kenzie Biggins Built Worxbee Around Executive Assistant Skills

Kenzie Biggins built Worxbee around relationships between business leaders and experienced virtual executive assistants. The founder and CEO says the service seeks to value both clients and the assistants supporting them.

Worxbee matches skilled executive assistants with executives who need collaboration and business support. In a Greenville News profile carried by Yahoo, Biggins explains why she distinguishes that work from completing administrative tasks.

Kenzie Biggins Builds A Business Around Skilled Support

The idea began developing while Biggins was in graduate school at Savannah College of Art and Design. Her thesis examined improving the American economy through the production of luxury goods.

She started a social media agency in 2012 and launched Worxbee in 2013. Biggins connects the company’s approach with her interest in helping people find meaningful work built on developed skills.

She says an experienced executive assistant brings knowledge beyond what she learned in a classroom. That includes expertise, critical thinking and experience that can help an executive work through a problem.

Biggins describes herself as a different thinker and calls dyslexia her superpower. She attended the Atlanta Speech School, where teachers helped her learn to process language.

She says that early intervention changed her life, while keeping up taught her to process quickly. She now says she has learned to take time and consider her ideas.

Her Forward’s reporting on women executives and entrepreneurs offers related reading on leadership. Kenzie Biggins discusses her own business model in the published founder profile.

Executive Assistants Work Beyond Individual Tasks

Biggins says Worxbee has gone through different iterations while returning to its focus on the executive assistant experience. That focus applies to clients needing higher-level support and the executive assistants working with the company.

She distinguishes executive assistants from administrative assistants, describing the latter as more task-driven. That may be exactly what some clients need, she says, but executive assistants also want to design processes.

For Biggins, that work involves understanding how individual items affect one another. Building a relationship takes time, allowing an assistant to become more familiar with an executive’s needs.

“They want to look at the impact of each item on the other. They want to become intuitive to you and your needs, which, of course, takes time in building a relationship,” she says.

“It really is about creating value on both sides. For that business owner or executive, how do we make sure you’re getting what you need to continue to thrive and move forward and be successful in what you do?”

She describes assistants seeking to anticipate needs and proactively implement systems. Her account places those relationships at the center of the service, rather than treating support as isolated tasks.

Related coverage examines women’s business networking and support for women entrepreneurs. Those stories offer other perspectives on the connections and resources available to business owners.

Worxbee Screens Assistants And Prospective Clients

Worxbee provides high-level support on a part-time basis through executive assistants who also own businesses. Working relationships cover a designated number of hours per month for clients.

The assistants receive community support, peer training and skill-building resources through the network. Biggins says Worxbee takes fewer than 1% of people applying to join it.

Kenzie Biggins says the company also evaluates prospective clients to determine whether the relationship fits. She wants clients willing to work with an executive assistant and take feedback.

“I want to hear how you delegate and how you build relationships to make sure we’re the right fit for you,” she says.

That discussion forms part of how Biggins assesses a client’s readiness for the service. She asks how leaders delegate and build relationships before deciding whether Worxbee is the right fit.